Terms

QuestLaw Terms of Service

Effective Date: August 9, 2026

These Terms of Service (“Terms”) govern your access to and use of QuestLaw, including the QuestLaw browser extension, QuestLaw account and synchronization services, the QuestLaw website at questlaw.io, and related services that link to these Terms (collectively, the “Services”).

QuestLaw is operated by Mansoor Alam (“QuestLaw,” “we,” “us,” or “our”).

By creating a QuestLaw account, installing or using the Services, or otherwise indicating your agreement to these Terms, you agree to be bound by them. If you do not agree, do not use the Services.

If you use QuestLaw on behalf of an organization, you represent that you have authority to accept these Terms on that organization's behalf.

QuestLaw is an independent product. It is not affiliated with, endorsed by, sponsored by, or approved by Thomson Reuters (Westlaw), LexisNexis or RELX, Microsoft, or the publishers of The Bluebook.

Our handling of personal information is described in our Privacy Policy.

1. What QuestLaw Does

QuestLaw is a legal research organization tool.

Depending on the features you use, QuestLaw may help you collect, extract, save, organize, review, search, export, and work with legal research materials such as:

QuestLaw may integrate with or operate alongside third-party services such as Westlaw, Lexis+, Google, Microsoft Word, and other websites or applications. QuestLaw is an independent product unless expressly stated otherwise.

QuestLaw provides software tools for legal research and organization. QuestLaw is not a law firm and does not provide legal advice, legal representation, or professional legal services of any sort.

Using QuestLaw does not create an attorney-client relationship between you and QuestLaw or any person associated with QuestLaw.

QuestLaw may extract, organize, transform, display, compare, or otherwise process legal information. You are responsible for independently evaluating the legal significance, accuracy, completeness, currency, and applicability of that information.

You should not rely on QuestLaw as a substitute for your own professional judgment, legal research, citation checking, or review of authoritative sources.

3. Verify Your Work

Software can make mistakes.

You are responsible for reviewing and verifying information produced, extracted, formatted, displayed, or organized by QuestLaw before relying on it.

This includes, without limitation:

Where accuracy matters, you should verify information against the original source and any other authoritative materials appropriate to your work.

While our accuracy rates are above industry standard, QuestLaw does not guarantee that a citation is properly formatted, that quoted text is complete or accurate, that an authority remains good law, or that any research result is suitable for a particular legal matter.

4. Accounts

You may be required to create or authenticate a QuestLaw account to use some or all of the Services.

You agree to:

QuestLaw may use third-party authentication providers, including Google and Supabase, to provide account functionality.

You may not access another person's QuestLaw account without authorization.

5. Your Research and Content

Your ownership

As between you and QuestLaw, you retain your rights in notes, research, quotations, documents, annotations, organizational information, and other content that you create, select, import, or save using QuestLaw (“User Content”).

These Terms do not transfer ownership of your User Content to QuestLaw.

Limited permission necessary to operate the Services

You grant QuestLaw only the rights reasonably necessary to process your User Content in order to provide, maintain, secure, troubleshoot, and improve the Services.

For example, QuestLaw necessarily must be able to process research on your device in order to save, organize, search, encrypt, decrypt, export, or display it to you.

Where encrypted synchronization is used, QuestLaw may store and transmit encrypted versions of User Content and related synchronization metadata as described in our Privacy Policy.

This permission does not authorize QuestLaw to sell your research, use it for advertising, or use your substantive research to train generative artificial intelligence models.

Responsibility for content

You represent that you have the rights, permissions, or other lawful basis necessary to use User Content with QuestLaw.

QuestLaw does not determine whether material you save is privileged, confidential, copyrighted, subject to a protective order, restricted by contract, or otherwise subject to legal or professional obligations.

You are responsible for making those determinations.

6. Confidential, Privileged, and Sensitive Information

QuestLaw is designed for legal research and may be used with information that is confidential or sensitive.

You are responsible for determining whether QuestLaw is appropriate for information subject to:

QuestLaw's Private Vault is designed to protect substantive research records through client-side encryption. Our cloud research transport is designed to receive encrypted research records rather than plaintext substantive research.

Encryption reduces certain risks but does not eliminate every security risk. You remain responsible for protecting your devices, accounts, recovery information, exported files, and other means through which your research may be accessed.

7. Third-Party Research Services and Websites

QuestLaw may interact with third-party websites or services, including legal research platforms.

Your use of those third-party services remains subject to the terms, licenses, subscriptions, technical restrictions, and policies imposed by those third parties.

You are responsible for ensuring that your use of QuestLaw with a third-party service is authorized.

You may not use QuestLaw to:

QuestLaw does not grant you any rights in third-party content or services.

8. Third-Party Names and Services

QuestLaw may refer to or interoperate with products or services provided by third parties, including Westlaw, Lexis+, Google, Supabase, Microsoft, and others.

Unless expressly stated otherwise, QuestLaw is independent of these third parties and is not sponsored, endorsed, certified, or operated by them.

Third-party trademarks, product names, and service names remain the property of their respective owners.

Third-party services may change, restrict access, experience outages, modify their websites or APIs, or discontinue functionality. These changes may affect QuestLaw features that depend on them.

We are not responsible for third-party services or for changes made by third parties.

9. Acceptable Use

You may use QuestLaw only for lawful purposes and in accordance with these Terms.

You may not:

  1. use QuestLaw to violate applicable law or another person's rights;
  2. attempt to gain unauthorized access to QuestLaw, another user's account, or a third-party service;
  3. bypass or defeat access controls, authentication systems, subscription restrictions, security measures, or technical limitations;
  4. use QuestLaw to obtain content or information you are not authorized to access;
  5. distribute malware or other harmful code through the Services;
  6. deliberately interfere with, overload, damage, disrupt, or degrade QuestLaw or infrastructure supporting the Services;
  7. probe, scan, or test QuestLaw for vulnerabilities except as authorized by us or permitted by applicable law;
  8. use automated means to abuse QuestLaw or consume unreasonable service resources;
  9. impersonate another person or misrepresent your affiliation with another person or organization;
  10. use QuestLaw to facilitate fraud, unlawful surveillance, credential theft, or other unlawful conduct;
  11. remove or circumvent proprietary notices or technical restrictions contained in QuestLaw; or
  12. resell or provide access to QuestLaw as a competing hosted service without our permission.

Nothing in these Terms is intended to prohibit activity that applicable law affirmatively permits notwithstanding contractual restrictions.

10. QuestLaw Software and Intellectual Property

QuestLaw and its licensors retain all rights in the Services other than User Content and third-party materials.

Subject to these Terms, QuestLaw grants you a limited, revocable, non-exclusive, non-transferable license to install and use the QuestLaw software for your own lawful use of the Services.

This license does not give you ownership of QuestLaw.

Except where permitted by applicable law or an applicable open-source license, you may not reproduce, distribute, sell, sublicense, or commercially exploit QuestLaw software without permission.

If portions of QuestLaw are made available under an open-source license, that license governs those portions to the extent of any conflict with these Terms.

11. Feedback

If you voluntarily provide suggestions, ideas, bug reports, feature requests, or other feedback about QuestLaw, you permit us to use that feedback without restriction or compensation to you.

This section does not transfer ownership of your research or other User Content to QuestLaw.

12. Privacy

Our handling of personal information is described in the QuestLaw Privacy Policy.

The Privacy Policy explains, among other things:

The Privacy Policy is available at:

https://questlaw.io/privacy

13. Backups, Exports, and Data Loss

QuestLaw may provide functionality for creating backups or exports of your research.

You are responsible for maintaining any backups you consider necessary.

Exported files may be stored outside QuestLaw's security boundary and may be accessible to anyone who has access to the location where you save them. You are responsible for protecting exported files.

We take reasonable measures to maintain the Services, but we cannot guarantee that data will never be lost, corrupted, rendered inaccessible, or affected by software defects, device failures, third-party failures, account problems, or security incidents.

You should not use QuestLaw as the sole repository for information where permanent loss would cause significant harm.

14. Changes to the Services

QuestLaw is an evolving product.

We may add, modify, limit, suspend, or discontinue functionality from time to time.

We may also change integrations in response to changes made by third-party services, security concerns, legal requirements, technical limitations, or product decisions.

Where a change materially affects our collection, use, or sharing of personal information, we will update our privacy disclosures as required.

We do not guarantee that any particular feature, integration, website compatibility, storage method, or free feature will remain available indefinitely.

15. Free and Paid Services

QuestLaw is currently offered without a paid subscription.

We may offer paid plans, subscriptions, or other paid functionality in the future.

Before charging you for a paid service, we will disclose applicable pricing and material purchase terms.

Additional payment, subscription, cancellation, or renewal terms may apply to paid services and will be presented when applicable.

If you purchase an eligible individual subscription, the QuestLaw Refund Policy applies in addition to these Terms.

We will not charge you merely because these Terms contemplate the possibility of future paid functionality.

16. Suspension and Termination

You may stop using QuestLaw

You may stop using the Services at any time.

Where available, you may delete locally stored information or request deletion of your QuestLaw account and associated cloud data.

Uninstalling the browser extension does not necessarily delete your QuestLaw account or information previously synchronized to QuestLaw's cloud infrastructure.

We may restrict access

We may suspend or terminate access to the Services if we reasonably believe that:

Where appropriate, we will attempt to provide notice before terminating an account, but we may act immediately where necessary to address security, abuse, fraud, or legal requirements.

Sections that by their nature should survive termination will survive, including provisions concerning ownership, disclaimers, liability, and disputes.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUESTLAW AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

QUESTLAW DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTIES THAT MAY ARISE BY LAW, COURSE OF DEALING, OR USAGE OF TRADE, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

WITHOUT LIMITING THE FOREGOING, QUESTLAW DOES NOT WARRANT THAT:

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THESE DISCLAIMERS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUESTLAW AND ITS OWNER, AFFILIATES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, RESEARCH, OR USE, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUESTLAW'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

  1. THE AMOUNT YOU PAID TO QUESTLAW FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
  2. ONE HUNDRED U.S. DOLLARS ($100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF QUESTLAW HAS BEEN ADVISED OF THE POSSIBILITY OF THE DAMAGES.

THESE LIMITATIONS DO NOT APPLY WHERE, OR TO THE EXTENT THAT, APPLICABLE LAW PROHIBITS THEIR APPLICATION.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless QuestLaw and its owner from third-party claims, damages, liabilities, and reasonable costs arising from:

You will not be required to indemnify QuestLaw for claims caused by QuestLaw's own unlawful conduct or to the extent indemnification is prohibited by applicable law.

QuestLaw will provide reasonable notice of an indemnified claim and will not settle a claim in a manner that imposes a non-monetary obligation on you without your consent.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Before filing a lawsuit concerning these Terms or the Services, you and QuestLaw agree to make a reasonable good-faith effort to resolve the dispute informally.

You may initiate informal resolution by contacting:

irac@questlaw.io

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.

Any judicial proceeding that is not otherwise required by applicable law to be brought elsewhere will be brought in a state or federal court with jurisdiction in Alameda, California, and each party consents to personal jurisdiction and venue there.

21. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice as appropriate to the nature of the change, such as through the Services, by email, or by presenting updated Terms for acceptance.

The effective date at the top identifies the current version.

Changes will apply prospectively from the date they become effective unless applicable law permits otherwise.

If we require you to affirmatively accept revised Terms and you do not agree to them, you may need to stop using the Services.

22. Electronic Communications

You agree that we may provide notices and other communications relating to the Services electronically, including through the Extension, through the QuestLaw website, or by email to the address associated with your account.

You are responsible for keeping your account email address current.

23. Miscellaneous

These Terms, together with any additional terms that expressly apply to a particular QuestLaw service, constitute the agreement between you and QuestLaw concerning the Services covered by these Terms.

If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

QuestLaw's failure to enforce a provision does not waive the right to enforce it later.

You may not assign these Terms without our consent. QuestLaw may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, formation or restructuring of the business entity operating QuestLaw, or similar transaction.

Headings are provided for convenience and do not affect interpretation.

24. Contact

Questions about these Terms may be sent to:

QuestLaw
Website: questlaw.io
Email: irac@questlaw.io